Contact Us
We’re here to assist you with any questions about your orders, products, or general inquiries.
Customer Support
You can reach our support team via email at any time. We are committed to providing clear and timely assistance.
Email:
service@jishusilk.com
Online Availability:
24 hours a day, 7 days a week
Customer Support Hours:
Monday – Friday, 9:00 AM – 6:00 PM (Pacific Time)
Excluding public holidays
We aim to respond to all inquiries within 24–48 business hours.
Business Information
Company Name: JISHU Silk
production address:
2nd Floor, Building 37, Zhong'an Yinling International
No. 888 Zhou’an Road, Xiuzhou District
Jiaxing, Zhejiang, China
Service Area
We currently provide products and services to customers located in the United States only.
Contact Form (Recommended)
You may also contact us by filling out the form on this page. Please include:
- Your name
- Your email address
- Order number (if applicable)
- Your message
Support Notes
- Please ensure your email address is correct so we can reply to you
- Including your order number will help us resolve your issue more efficiently