Shipping policy
We currently ship to customers within the United States, including Alaska and Hawaii.
Shipping Rates
- Free Shipping on orders over $35 USD
- Flat Rate Shipping ($8 USD) for orders under $35 USD
Shipping fees are calculated and displayed at checkout before payment.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Estimated Delivery Time
After dispatch, delivery typically takes 7–12 business days.
Delivery times may vary depending on location, carrier conditions, and seasonal demand.
Shipping Coverage
We ship to:
- The continental United States
- Alaska
- Hawaii
We currently do not ship to:
- Remote or hard-to-reach areas
- Military addresses (APO/FPO/DPO)
- U.S. territories and overseas regions (such as Puerto Rico, Guam, etc.)
Order Tracking
Once your order has been shipped, a tracking number will be sent to your email.
You can use this number to track your shipment status.
Address Accuracy
Please ensure that your shipping address is complete and accurate at checkout.
We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Delivery Notes
- Delivery times are estimates and not guaranteed
- Delays may occur due to weather, carrier issues, or other external factors beyond our control
Contact Information
If you have any questions regarding shipping, please contact us:
Email:
service@jishusilk.com